No need to worry, we are monitoring your order closely!

Usually, you will receive your tickets instantly after payment. However, in some cases, event organizers tend to release tickets in the weeks leading up to an event, sometimes even just a few days beforehand. As soon as your tickets have been sent, we will notify you via email. Rest assured that you are covered by our guarantee.

If you bought e-tickets, we will notify you via email once they are ready to download and print.